Email: support@zenriotech.com
We aim to reply within two working days.
Reporting a problem
Including these details gets your issue fixed considerably faster:
- Your device and OS version — for example “Pixel 7, Android 15”
- What you were doing when it went wrong
- What you expected, and what actually happened
- A screenshot or screen recording, if you can
- Your account email or @handle
Reporting AI content. If the coach produced something offensive, harmful or dangerously wrong, tell us and include a screenshot. We treat these reports as a priority.
Common questions
How do I get the app?
FitBharat is in closed testing on Google Play. Email us and we will add you to the tester list, then send you the opt-in link. You must accept that invitation before the app becomes visible to you on Play.
Do I need an account?
No. You can tap “Continue as guest” and use everything except the social features. You can upgrade a guest session to a full account later without losing your data.
How accurate are the calorie estimates from photos?
They are approximations produced by an AI model looking at a picture, and they can be well off — particularly for mixed dishes, sauces and oils. Use them to stay roughly on target, and weigh your food if you need precision.
Why is my step count not syncing?
Step sync currently works on iOS via Apple Health, and needs permission granted when the app asks. Health Connect support on Android is not yet active.
Can I change my plan after it is generated?
Yes. Edit any target directly, or ask the coach — it can restructure your training week, swap exercises, shift your calories or move your bedtime, and you apply its suggestion with one tap.
Who can see my data?
By default nobody but you. If you pick a public @handle, other users see only your handle, name, picture, goal, points and streak. Your logs, weight and photos are never shared.
The coach said something wrong or offensive. What do I do?
Please email us with a description or screenshot. AI output can be wrong or inappropriate, and reports are how we catch and fix it.
How do I delete my account?
Profile → Account → Delete account inside the app, or use the deletion page on this site if you no longer have the app installed.
Legal and privacy
- Privacy Policy — what we collect, and who sees it
- Terms of Use — including the health disclaimer
- Delete your account — permanently, with or without the app
A note on emergencies
FitBharat cannot help in a medical emergency and we are not able to provide medical advice. If you are experiencing a health crisis, contact your local emergency services or a qualified healthcare professional immediately.